Passengers have the flexibility to correct any spelling errors through the Avianca name correction policy. Furthermore, it serves various other functions that aid in rectifying errors pertaining to names. The airline recognizes the significance of having accurate information for different procedures.
With the implementation of this policy, it guarantees that flyers will have accurate information on all their documents, enabling them to travel smoothly. To use it, you should be familiar with its rules, name change processes, applicable fees, and other important details.
Rules for Avianca Name Correction Policy
To make a flight booking, please ensure that the passenger’s name matches the name on their government-issued photo ID. You will need a passport for international travel and a photo ID for domestic travel. Passengers may be denied boarding if their name does not match the name on their photo ID, in accordance with the name correction policy.
In addition to the information mentioned above, there are other conditions you should be aware of.
- Minor name corrections, such as fixing misspelled names, are allowed by the airlines. It also makes it easier to correct any changes required by law, such as changing your name after marriage or reverting to your maiden name.
- Sometimes, you may need to cancel your current booking and then make a new one for the flight with the correct name.
- The Avianca name change policy does not permit ticket transfers to other travelers or different passengers.
- If you need to fix the name on your flight booking, please note that there may be a fee for changing the name and you may also need to pay any difference in fare, if applicable.
- Passengers should submit their name correction request for international trips at least 3 hours before departure. Passengers must complete the required request for all travel routes within Colombia, and it should take no more than 2 hours.
- The request to correct the name is only applicable to the unused part of the ticket.
- You are only allowed to request one correction for a name per booking.
- When making corrections to the first name, middle name, or last name, please ensure that the changes do not exceed 3 characters.
According to this rule, it is very important that the information on your tickets and other papers is right. Make sure that your name is written correctly, especially on the papers. If you don’t, you might have trouble with other things the company does, like changing your Avianca trip.
Requests for Avianca Change Name on Ticket
The person can also ask for the first or last name to be switched or for the name to be spelled correctly. He or she can add or take away the first and last names if the law says so. We will talk about how the Avianca name correction policy works and what kind of name change requests a person can make.
First and Middle Name:
Passengers can request a correction if their first name and middle name are reversed during the booking process. They just need to submit their passport or ID for verification. Avianca may charge a fee for changing your name.
Last Name Reversed:
In certain cases, a passenger may have two last names that need to be reversed or inverted to match their photo ID. To validate your identity, passengers are required to submit a photo ID. Additionally, please note that name changes may incur fees.
First Name and Last Name Reversed:
It is possible that the passenger accidentally switched the first and last names on the ticket. To validate your identity, passengers are required to submit a photo ID. Additionally, please note that there may be fees associated with changing the name on your reservation.
Methods to Name Change on the Avianca Ticket
To correct your name with Avianca Airlines, you can easily request the change over the phone by speaking with the flight executives. In addition, you can visit the airline’s website to find more information.
Passengers should be aware that online name correction is not available for reservations made online.
- Tickets that are purchased within 24 hours of booking.
- The reservation has expired and is no longer valid.
- Bookings made with LifeMiles
You can ask to change the name on the part of the ticket that hasn’t been used yet. You just need to go to the website of the company. Use your PNR to find your reservation. Then, pay the fee for changing your name, and proof of the name change will be sent to the email address you used to sign up.
Follow These Steps:
- To access the Manage Booking section, please visit avianca.com and log in.
- Please provide the booking reference and the last name of the passenger.
- Please choose the name of the passenger that requires modification.
- According to Avianca’s name correction policy, you can only make corrections that involve changing up to 3 characters.
- To proceed, please ensure that you have a passport or a government-issued photo ID ready for attachment.
- Please confirm the summary of the name change, including the total amount that needs to be paid.
Over the Phone:
If you’re struggling to correct a name online, just give Avianca customer service a call. The name change fee can be paid over the phone. In addition, you will be asked –
- Send the passport or photo ID from the government to email@example.com.
- It takes from 4 to 12 hours for your request to be approved.
- Your ticket would be given to you again with the right name on it.
Avianca Name Change Fee & Charges
Passengers don’t have to pay a fee to change their name if they do it within 24 hours of when they bought the ticket. After 24 hours, Avianca’s fee to change its name would be:
|Booking Time||Economy Class (in USD)||Business Class (in USD)|
|60 days before departure||100||75|
|30 days before departure||150||100|
|15 days before departure||200||125|
|24 hours before departure||250||150|
The passenger’s name must be changed after the reservation is made. If you want to change the name on your ticket, you will need to show your passport or other form of ID.
The number of letters, including spaces, can’t be more than three. After that, Avianca has the right to reject your request to change your name without a refund or re-issue your ticket for a fee.