Air New Zealand Check-In Policy

Air New Zealand Check-In Policy

In this article, we will discuss Air New Zealand’s check-in policy. This policy will be known to everyone who is planning to travel on Air New Zealand. We require you to read the full post if you want to be aware of Air New Zealand’s check-in policy.

Air New Zealand Check-In Methods

Air New Zealand provides several check-in methods for you:

  • Online check-in
  • Mobile check-in
  • Kiosk check-in
  • Airport check-in

Online Check-In:

To check-in online for your Air New Zealand flight, follow these steps:

  1. Go to Airnewzealand.com
  2. Click on the Check-in Tab
  3. To Login Enter Necessary Details
  4. Click on the Continue Button
  5. Select Passengers Who Will Be Checking in
  6. Select Seats
  7. Pay Any Upgrade Fees
  8. Complete Your Check-in

Exceptions ( Online Check-In):

  • You have booked for more than 9 passengers.
  • You have a paper ticket in your hand.
  • You have multiple bookings for different cities in your itinerary.
  • Manual documentation checking is necessary due to border restrictions.
  • You cannot use home-printed boarding passes at certain airports like Ngurah Rai International Airport in Bali and Changi International Airport in Singapore.
  • To catch your flight from Niue, make sure to check in at the airport at least 2 hours before departure.
  • You require special help.
  • You are a child traveling alone without any adult supervision.
  • You need to make sure you have all the necessary documents for your entry and transit. These include your visa, passport, ESTA, COVID test/vaccination documentation, and proof of onward travel.

Mobile Check-In:

You can use Air New Zealand’s mobile app to check in starting 24 hours before your flight.

  • Domestic flights leave 30 minutes before the scheduled time.
  • For international trips, you need to be at the airport 90 minutes before takeoff, but you need to be there 120 minutes before a flight to, from, or through the United States.

Exceptions ( Mobile Check-in )

  • Your booking has more than 9 passengers.
  • You are using a paper ticket for your travel.
  • Your ticket allows you to book flights to multiple cities.
  • Your documents need to be checked manually.
  • The departure airport does not allow mobile boarding passes.
  • Your flight will be leaving from Niue. Remember to check in at the airport at least 120 minutes before your departure time.
  • You need special help.
  • You are traveling alone as a minor.
  • You do not have the necessary entry/transit documentation.

Note: If you want to use seat change, name correction, change flight, and more services then you can easily use this through Air New Zealand Manage My Booking.

Kiosk Check-in

If you have all your documents ready, including those of the passengers on your booking, you can use a self-service airport kiosk to check-in. These kiosks are available at the following airports:

International Airports:

Los Angeles, San Francisco, Gold Coast, Queenstown, Melbourne, Perth, Sydney, Brisbane, Hong Kong, Fiji Nadi, London Heathrow, and Tokyo Narita.

Domestic Airports:

Auckland, Queensland, Christchurch, and Wellington.

Restrictions ( Kiosk Check-In )

If you’re flying on a codeshare flight, which means it’s operated by a different airline, you need to check in at the counter of the airline that is actually operating the flight.

At Airport Check-In

If you’re going to the airport to check in, make sure you arrive early. This will give you enough time to finish the check-in process.

  • You should arrive at least 30 minutes before your domestic flight to New Zealand.
  • For international flights, make sure to arrive at least 90 minutes before departure. However, if you’re flying to/from/via the United States, arrive at least 120 minutes before departure.

Documentation Requirments:

  • Passport and Visa
  • E-ticket or Printed Ticket
  • Health Certificate
  • Credit Card, Driver’s License, Passport, and Birth Certificate
  • Test and Vaccination Documents

Air New Zealand Check-In Time

You can find the specific check-in time for your Air New Zealand flight on your e-ticket and mobile app. If you booked through a travel agent, they will also provide you with this information.

  • For security concerns, you must check in at least two hours before departure for flights to, from, or via the United States, but at least 90 minutes before departure for foreign flights.
  • If you’re taking checked luggage on a domestic trip, you must have checked in at least 30 minutes before takeoff. Proceed to the gate, scan the barcode on your e-ticket or smartphone app, and check in if you aren’t checking any bags. At the very least twenty minutes before departure, you should be at the boarding gate.
  • You must have checked in at least 60 minutes prior to departure for domestic flights leaving from an international terminal in New Zealand or flights that link to international airlines.

Online Check-In Time:

  • A domestic flight’s departure time is 24 to 30 hours in advance.
  • Depending on the departing airport, an international flight must be booked 24 hours, 90 minutes, or 120 minutes prior to takeoff.

Mobile Check-In Time:

  • A domestic flight’s departure time is 24 to 30 hours in advance.
  • Depending on the departing airport, an international flight must be booked 24 hours, 90 minutes, or 120 minutes prior to takeoff.

Kiosk Check-In Time:

At certain airports, you may check in at a kiosk.

For Air New Zealand flights, the airport kiosk check-in window is three to four hours prior to takeoff until your check-in deadline, which is typically 30 minutes prior to takeoff for domestic flights and 90 minutes prior to takeoff for international flights (120 minutes for flights to, from, or through the United States).

Airport Check-in Time:

You must at least: Complete all check-in procedures at the airport desk.

  • 30 minutes prior to the departure of a domestic aircraft.
  • 90 minutes before takeoff for foreign flights, but 120 minutes prior to takeoff for flights to, through, or from the United States.

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