Even though Copa Airlines isn’t based in Europe, they follow European rules when they fly there. That’s good news for any customer whose flight was canceled at the last minute. If their flight from Europe was canceled at the last minute, they may be able to get a fair amount of money from Copa Airlines.
If your Copa Airlines trip is canceled, you will be given the option of taking another flight to your destination or getting a full return, whichever you prefer.
But EU rules say that if your flight was delayed less than 14 days before you were supposed to leave an airport in Europe, you may be able to get up to US$700 per person in compensation.
Copa Airlines won’t have to pay you any money if they can get you on another flight that gets you to your destination around the same time as your original trip. They would also not have to pay reimbursement if the cancellation had to happen because of something out of the ordinary.
This includes things that are out of the airline’s control, like bad weather, a medical issue, or something else that causes trouble at the airport. If your name is incorrect, you will face a delay in check-in. We recommend you double-check our Copa Airlines Name Correction Policy.
About Copa Airlines Flight Delay Compensation
If you were on a late Copa Airlines trip that left from a European airport, you might be entitled to reimbursement. EU law says that if a flight is late for 3 hours or more, the airline might have to pay up to US$700 per person in compensation.
It doesn’t matter where you were flying to; what matters is what time you get there. For pay, the time you arrived at your target is more important than the time you left. So, even if you officially left on time, you may be qualified for pay if you got to your destination more than 3 hours late.
One important exception is when a Copa Airlines flight is late because of something out of the ordinary. This means that the company has no control over the situation. Some common reasons for delays are bad weather or a strike by air traffic controllers. Since the company can’t do anything to stop these delays, they shouldn’t have to pay for them.
But if the delay is due to something they can control, like a strike by Copa Airlines employees or a problem with the plane’s repair, you can file a Copa Airlines flight delay refund claim.
EU Air Passenger Rights
EC 261, which is Europe’s set of flying passenger rights, is one of the most complete in the world. They are meant to make sure that airlines like Copa Airlines treat their customers well and give them fair compensation when their trips are messed up by things like flight delays, cancellations, or overbookings.
EC 261 protects everyone on a trip that leaves from an airport in Europe. Copa Airlines is not a European airline, so they don’t have to pay EC 261 reimbursement when they fly outside of Europe or even when they fly to Europe from a non-EU city.
EC 261 covers which Copa Airlines flights?
| Covered by EC 261 | |
| Flights departing EU airports | Yes |
| Flights arriving at EU airports | No |
How Much Compensation is Provided by Copa Airlines?
| Distance | Compensation |
| All flights under 1,500 km | Up to €250 per person |
| Internal EU flights over 1,500 km | Up to €400 per person |
| Non-internal EU flights between 1,500 – 3,500 km | Up to €400 per person |
| Non-internal EU flights over 3,500 km | Up to €600 per person |
The table shows prices in € as stated in EC 261
All paid customers are treated the same by EC 261. No matter where a person is from, whether they are an adult or a child, or how much they paid for their ticket, the refund amounts are the same.
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FAQs
What Do I Do if My Copa Airlines Flight is Delayed?
If your flight was delayed more than a specific time, you can ask Arlines to pay back the money and ask for compensation.
How Can I Claim Compensation on Copa Airlines?
If you want to claim compensation, you can apply online or offline.
Can I Cancel My Flight if It is Delayed for a Long Time?
Yes, you can cancel your flight But before checking out Copa Airlines Change Flight Policy
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